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Cannot get "Company Competitors" to work

    • yassen
    • Topic created 9 months ago

    I just got my API key and I am testing the service. I have two (related, I suppose) questions:

    (1) If I simply replace the <you key> with the API key I've received from you, in this URL:
    http://api.zoominfo.com/PartnerAPI/XmlOutput.aspx?query_type=company_competitors&pc=<your key>&CompanyID=18579882
    then I get:

    <?xml version="1.0" encoding="utf-8"?>
    <CompanySearchRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://partners.zoominfo.com/PartnerAPI/XSD/CompanyQuery.xsd">
    <SearchParameters>
    <Parameter>
    <Name>companyid</Name><Value>18579882</Value>
    </Parameter>
    </SearchParameters>
    <ErrorMessage>Authentication Failed</ErrorMessage>
    </CompanySearchRequest>

    (2) The following sentence strikes absolutely unexpectedly:

    "5.3.1 Overview
    Returns a list of competitor companies for each company unique identifier passed. Note that unlike the key for all other queries where you prefix the first two characters of each query parameter to the key, you must prefix the entire CompanyID to the key prior to encoding with MD5."

    (Yes, it is at URL http://developer.zoominfo.com/documentation#5.3 )

    Nowhere else is the page saying anything about prefixing, encoding with MD5 or so. I guess this is related to the (1) thing above.. but I need an explanation. Please help, thanks.

    Yassen

  1. yassen9 months ago

    Anyone? I'm still getting the same error... If that specific service is not public -- just explain that in the API documentation.

    Noticed (after posting the first message here) in your blog that the API used to have more cryptic way of authenticating; I guess the 5.3.1 text reflects that (and maybe THAT service has remained under the old terms of authentication) but it is NOT specified clearly anywhere (at least AFAIK), so PLEASE provide an uypdate! Thanks.

  2. ZoomInfo Admin8 months ago

    The Company_Competitors query is not working at this time. We are working on a fix, that we will post as soon as it is available.

    Thanks!

  3. yassen8 months ago

    Admin, thank you for your feedback. It would be nice to have that some day. Meanwhile, I would suggest stating that in the mainstream documentation so that people know it is temporarily unavailable.
    Cheers!

  4. sgirolami3 months ago

    It's been 5 months. What is the status of the problem? Thanks.